Skip to content

A Small Orange vs. SiteGround: customer service FIGHT!

A Small Orange vs. SiteGround: customer service FIGHT! published on 2 Comments on A Small Orange vs. SiteGround: customer service FIGHT!

Well, if you’ve been watching any of the sporadic blog/tumblr posts over the past few days, you know I’ve been working on migrating my site. A lot of the reason it took so long is because I had to keep shuttling between two different incarnations of tech support.

I’m writing it up for anyone who could use a case study of the customer service at these two companies. Or anyone who just wants to read juicy details of data migration.

The project: Moving a grand total of 3.7 GB of data, including 3 separate WordPress installations, tied to 2 different domain names plus multiple subdomains.

Original host: A Small Orange. I got an account there in the halcyon days of 2007, when it was just a scrappy startup with chart-topping reviews. Bought out in 2012 by the notorious EIG, but the original staff was kept on and the reviews stayed high…until some kind of shakeup in 2015, followed by the reviews going off a cliff.

New host: SiteGround. I followed a rec to research this small still-independent Bulgarian company, founded in 2004 but having a growth spurt recently. Their reputation is solid, they get praise for customer support, and it’s deeply encouraging to hear phrases like “strong feature set – especially if you are more technically biased” and “it’s apparent that they invest a lot in their employees.”

Continue reading A Small Orange vs. SiteGround: customer service FIGHT!

Color-coded languages in transcripts!

Color-coded languages in transcripts! published on No Comments on Color-coded languages in transcripts!

I’m taking the plunge and color-coding the languages in the comic transcripts. Not for every strip ETA, a year and a half later: now for every strip! Including all Ceannis natives speaking Ceannic, and all Sønheim natives speaking Sønska.

(Other languages may be added as needed.)

Read an updated transcript to see the colors in action!

If these don’t work for you for some reason — colorblindness, a bad monitor, whatever — but you’re running Firefox or Chrome, you can customize the appearance on your end. Add Stylish for Firefox or Stylish for Chrome to your browser, and create a new style with the following text:

@namespace url(http://www.w3.org/1999/xhtml);

@-moz-document domain("leifandthorn.com") {
.ceannic {
color: #496F2B;
}

.sonska {
color: #3B2775;
}

}

Then modify however you like. Overwrite the colors, change the font, anything else CSS can do.

Follow that strip!

Follow that strip! published on No Comments on Follow that strip!

You can tell this strip has really settled in now, because there are half a dozen different ways from all across the Internet to get your Leif & Thorn fix.

To bookmark your place in the archive and get updates for every new strip, add Leif & Thorn on ComicRocket! Or follow the RSS feed via your favorite RSS reader — for example, Dreamwidth.

To get the heads-up every time a new storyline starts, plus blog updates and special Sunday strips, like Leif & Thorn on Facebook. You can get all that plus other updates from the artist, including But I’m A Cat Person updates, by following @ErinPtah on Twitter.

And for a regular infusion of sparkly fantasy dramedy art, follow the official Leif & Thorn tumblr! It all gets posted on Deviantart first, so track the Leif & Thorn folder for the latest, or follow ErinPtah to get art of all kinds.

Welcome to the first post!

Welcome to the first post! published on 1 Comment on Welcome to the first post!

Artist’s birthday present to herself: a brand-new domain name.

That’s right, I’m taking the plunge. Coming to this site in, like, a week: sparkly new webcomic Leif & Thorn.

You can find all the character art currently posted on Deviantart, or (ironically) on the But I’m A Cat Person tumblr. There will be a dedicated L&T tumblr at some point! Stick around.

Also: Like Leif & Thorn on Facebook!

Primary Sidebar